Work Process

Every stage of an audit engagement, explained

From the first conversation to the final follow-up, here is what happens during a Fiscalent engagement. Each stage has a defined purpose and a clear output.

Construction project management team reviewing audit process timeline and deliverables
Engagement Timeline

The complete audit process

Each item below represents a distinct phase in the engagement. The sequence is consistent, though the time required for each phase varies based on the scope agreed at the outset.

First Contact and Initial Conversation

You contact Fiscalent by phone or email. We schedule a conversation to understand your situation. This is not a sales call. We listen to what you are experiencing in your organization, ask clarifying questions, and explain how we work. By the end of this conversation, both parties have a clear picture of whether an audit engagement is appropriate.

No commitment required Confidential Direct conversation

Scope Agreement and Engagement Setup

If both parties decide to proceed, we define the scope of the audit in writing. This document specifies which departments and processes will be included, the timeline, the format of deliverables, and the confidentiality terms. We do not begin observation until the scope is agreed and signed. This protects both your organization and ours.

Written scope document Confidentiality agreement Timeline confirmed

Stakeholder Interviews

We conduct structured interviews with team members from each area included in scope. Interviews are conducted individually, not in groups, so that each person can speak freely about how they experience the current processes. We ask about information handoffs, approval flows, documentation practices, and the specific friction points they encounter day to day.

Individual interviews Structured format All areas in scope Confidential responses

Documentation and Records Review

We review actual project documentation to understand how information currently flows. This includes approval records, communication logs, change order histories, specification distribution lists, and any existing process documentation your organization uses. What we find in the documents often differs from what is described in interviews, and that gap itself is a finding.

Approval records Communication logs Process documentation

Flow Mapping and Analysis

Using what we gathered in interviews and document review, we map the actual information flows between departments. We identify where handoffs break down, where the same information is processed by more than one area, and where approval chains have unnecessary steps or unclear ownership. This analysis forms the evidentiary foundation of the audit report.

Current state mapping Gap identification Duplication detection

Audit Report Production

We write the audit report. This is a structured document organized by process area. Each section presents the current state, the problems identified, the evidence supporting each finding, and the specific recommendations for improvement. Recommendations are prioritized by impact and grouped by the area responsible for implementing them.

Written report Evidence-linked findings Prioritized recommendations Implementation guidance

Report Presentation to Leadership

We present the findings to your leadership team in a structured session. This is not a reading of the report. It is a working session where we walk through the key findings, explain the evidence behind each one, and discuss the recommended changes. Leadership can ask questions and we clarify our reasoning. The session is also recorded in writing as a meeting summary.

Leadership session Q and A included Written summary

Follow-up Availability

After the report is delivered and presented, we remain available for follow-up questions as your organization works through implementation. This availability is defined in the engagement agreement. For organizations that want more structured implementation support, a separate follow-up engagement can be discussed and agreed upon.

Clarification support Implementation questions Extended support available
Ready to Begin

The first step is a conversation with no commitment

Contact us to describe what you are experiencing in your organization. We will explain how an audit could be structured for your specific situation.